To repair or upgrade your equipment I will need you to provide me with the following information.
What I do with your details?
I use the data that you provide me with to assist with the repair process. Your contact information will enable me to:
Ensuring the privacy of your information
GX Computers takes the privacy of the information that you provide very seriously. Once your equipment is booked in for repair a backup of your files and programs (if possible) will be taken. Personal information, software and files will never be shared without your consent.
I will do my utmost to make sure that your data is preserved during the repair/upgrade process. It is however your responsibility to ensure that your data is backed up on a separate device before I take any equipment away to carry out repairs/upgrades.
Instances where it may be necessary to share information
If it is thought that a piece of equipment provided for repair is stolen property it is a legal responsibility to report any suspicions to the appropriate authorities. Similarly, it is also an obligation to report any other illegal activity that is discovered as part of the computer repair process.
Dave Kidner - GX Computers
Click here to open a PDF version of this policy.